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Professional services firms account for 14% of UK employment, making them crucial to the success of the UK economy

However, two-thirds of law firms think the pace of change in the industry today is increasing, presenting new challenges for this highly skilled sector.

Baby boomers who traditionally filled professional roles are now reaching retirement age, making talent attraction and development a major challenge for top firms. 50% of professional services firms struggle with a lack of skilled employees, making it critical for companies to attract and upskill staff as quickly as possible to meet growing demand.

The rise of the internet has left many professional services firms battling against do-it-yourself online solutions, placing additional emphasis on the need to provide customer service and value-add services. In fact, attracting and retaining new business is a challenge for 70% of accounting firms, meaning it is important that companies adapt fast to the changing expectations of clients.

Leadership and internal change is also an issue for a third of accounting firms, and globalisation is requiring professional services firms to be more agile and to reach further with their services.

Raising awareness of sustainability with PwC using high-impact learning communications

By putting sustainability into the context of the PwC environment and creating an engaging learning communications and roll-out campaign, LEO was able to significantly improve the conversation surrounding sustainability, a business-critical issue for organisations today.

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Our expertise

LEO has been creating award-winning work for leaders in the professional services industry for 30 years, including PwC, KPMG and BSI, including programmes on:

  • Sustainability
  • Tax auditing
  • Anti-money laundering
  • Market abuse
  • Technical tax
  • Personal independence
  • Consultancy and selling skills
  • Process and methodology
  • Learning strategy consultancy
  • Equality and diversity
  • Management and leadership
  • Induction and onboarding
  • LMS and portals
  • Instructional design workshops
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