Posted on 24th April, 2017 by Amber Gallacher
As part of our ‘Getting To Know’ series of blog posts, we’ve been speaking to LEO Learning team members from around the world. For this post, we caught up with Kelli Hale, an Account Manager, who is based in the LEO Learning North American office.
Describe your role at LEO Learning.
As an Account Manager in the US, I work directly with potential prospects who come to LEO Learning with either elearning or Moodle projects. My job is to learn as much as possible about the client. I look for gaps between where they are and where they want to be. I must successfully identify primary learning initiatives and how they tie into critical business drivers. It takes significant time in the form of follow-up, phone calls, meeting planning and emailing to understand their objectives, needs, issues, and challenges to determine the value LEO Learning can provide.
I help clients by delivering powerful value propositions and business cases that they need for stakeholder buy-in. I do not just sell custom training courses; I am selling business solutions that positively impact the entire organization.
Which part of working as an Account Manager at LEO Learning do you love most?
I am a firm believer that everyone is in sales, and everyone is responsible and accountable for sales goals. However, with the extraordinarily talented LEO Learning employees always willing to help, it makes my job very rewarding (and fun!).
What is your proudest accomplishment?
At LEO Learning, it would be closing a large, well-known US client within the first few weeks of being in my role. This deal helped bolster US sales and the momentum and energy has continued ever since!
Personally, I am most proud that my blended family of five boys that we raise in Dallas, Texas are kind and respectful humans. I love them fiercely and wouldn’t trade the chaos and laughs for anything. I am the self-proclaimed ‘Queen of Kings’ to Connor, Landon, Cannon, Maxton and Maverick. Everyone at home knows the golden rule: ‘My office is my sanctuary and thou shalt not trespass’.
What is the biggest challenge you’ve overcome?
Being a female in a male-dominated US sales executive career that has now spanned 15 years. I have closed this gap by being resourceful, seeking mentorship continually (there is always a better way to build a mousetrap), and being bravely authentic.
What are the three things you can’t work without?
- Rhodia notebooks
- An organized office
- Co-workers who are simply good human beings – kindness matters
What did you want to be when you grew up?
I have always wanted to be an entrepreneur. I have always kept a journal of consumer product ideas that I started when I was very young. Now, I want to encourage and mentor others.My life is only as successful as how successful I help encourage other human beings. I leave nothing behind that is of value to humankind, unless I enable others to rise above adversity. I firmly believe those that have beat ‘adversity back with a broom’,in other words have worked so very hard, with their head down and achieving 200%, are due the rewards of hard work. Especially women, we are an untapped global powerhouse of sales prowess, given just a bit of training, mentorship and love : all things are possible.
We’d love to get to know you too. Contact us today to find out how LEO Learning can help you address the challenges in your company.