Posted on 24th August, 2017 by Ben Miller
Compliance training is essentially about helping people change their behaviours and the way they think about certain mandatory aspects of their work. Motivation, understanding and environment all affect people’s actions, so appreciating the triggers and surroundings which change behaviours has a critical role to play in creating effective compliance training.
In the final part of LEO Learning’s series of compliance podcasts, two of LEO Learning’s experts chat about how to provide the motivation and environment to constantly enhance learning, with the end result of improving workplace behaviours.
Consistent compliance training
While mandatory training can be well-designed to help achieve this end goal, its effect will be nullified if environmental structures and processes within an organisation drive incorrect behaviour – and it’s vital that leaders at board level understand this.
During the podcast, you’ll hear about the power of tailoring and personalisation in improving compliance training, as well as the impact of dividing training into more digestible, bite-sized chunks for learners.
These days it’s much easier to track and measure how people are engaging with learning programmes. The ability to understand how learners access informal learning and training, supported by data, is likely to cause real change and make continuous improvement much easier within organisations over the next few years.
By looking at the parts of a training programme which repeatedly provided stumbling blocks to learners, for example, companies can work out which points they need to address.
Blended learning in compliance training
While a lot of excellent compliance training still takes place in the classroom, this type of compliance learning is not as easy to track and doesn’t merge as easily with people’s working schedules as elearning.
The podcast, ‘Creating engaging compliance training solutions’, considers the advantages and drawbacks of classroom sessions, as well as how organisations can benefit from and use a blend of learning techniques to keep learners engaged.
While a professional requirement such as heavy lifting, say, might require an expert to oversee correct technique, it could also be supervised through mobile phone filming, with progress and results used to supplement classroom learning.
Scenarios which require compliance knowledge aren’t always clear-cut, so our experts explore elements such as incentivisation, personal judgement and refreshing the questions in training programmes, as well as harnessing the kind of dramatised, storytelling approach discussed in the previous part of the series, ‘The power of storytelling in compliance training’.
There are various factors, the podcast finds, which need to be carefully co-ordinated to make compliance training successful. Listen in and enjoy these insights into making programmes efficient, interesting and memorable across your organisation.
Keep checking back for more LEO Learning learning podcasts…