Posted on 15th March, 2018 by Heather Moorhouse
Our recent webinar, ‘Leading the learning revolution’, hosted by LEO Learning’s Director of Strategic Design, Andrew Joly and Strategic Consulting Lead, Rose Benedicks, explained the ways that you can drive fresh success by revolutionising your learning.
The webinar covers the revolutionary new opportunities available to organisations seeking to achieve transformation. The latest learning trends and real-life success stories are detailed, demonstrating how LEO Learning is working at the forefront of innovation to help organisations make the most of these opportunities.
Throughout the interactive webinar session Andrew and Rose answered the questions that were submitted by the attendees, and we are sharing those insights below:
Q1) What is the difference between a fully blended programme and a omni-channel programme?
Rose: A blend typically referred to something that was a mix of synchronous and asynchronous learning, for example a classroom or virtual classroom as well as an online component or components. When we talk about omni-channel we start to talk about all of the things out there that people use to learn, including sub-group asynchronous, such as action sets in which you go off with a team and do a task and report back, including some kind of media channel that you can use such as youtube or Lynda.com or going away and doing something personal or informal. Omni-channel literally means across all channels, so we’re using that to get a more mature view and it matches the expectations that learners have in the way that they go about getting information in today’s day and age.
Q2) Do you work only with your own tools or do you have a more consultative approach on needs and use any tool in the market?
Andrew: We use anything. We have tools, as we are lucky enough to be in an organisation with sister organisations like gomo. However we can use any tool, and we do. We partner with other people to find the best blend for our solutions.
Rose: It is in fact in my job description, and for everyone who is consulting at LEO Learning, to remain independent because that is the only way we can be trusted.
Q3) How can I implement a degree of personalisation with a limited budget and a simple authoring tool?
Andrew: I think any degree of personalisation is good, but it can be difficult with a limited budget and a simple authoring tool. However, what you can do is provide context by asking a question. If you can’t develop branching or a profound diagnostic that actually delivers a whole learning experience to each learner, you can put in the context and say, for example, ‘which of these typifies your role?’. You can then say, in this context you would experience this and this, so look out for tips on x and y and z. That way, you can begin to put context into your learning that gives people a feeling of personalisation even if you haven’t been able to use a tool that gives them ‘their course’.
Rose: There are some tools out there that give you some personalisation. One of the things we at LEO Learning is to look at the different ways to personalise, because it doesn’t necessarily have to be a full-on individualised path and adaptive learning. Yes we can do that, but we can also look at what the powerful part of the learning is, where the learners feels like this is for them.
Q4) How have you overcome translation and localisation challenges?
Rose: Firstly, we have a great partnership now with a translation company, RWS, and we are working with them to solve some of those big challenges. When it comes to virtual reality though, it does become tricky. Fundamentally you have to consider some of the same things that you’ve always considered such as ensuring text isn’t being embedded in images so that they are discrete assets that you can get to easily, and also be aware of the space available for the text, as the same sentences in different languages take up a varied amount of space.
If you missed the webinar or would like to watch it again, you can head over to our resources page for the recording.