LEO logo linking to homepage

Home CoursesTake 5 to think about the Consumer Duty

Take 5 to think about the Consumer Duty

Take 5 to think about the Consumer Duty

This bite-size module has been developed for all financial services firms covered by the Financial Conduct Authority’s (FCA) Consumer Duty.

Request a free trial

Course Overview

5 Key Questions

This bite-size course covers the basics of the FCA’s Consumer Duty by answering five key questions:

  1. What is the aim and scope of the Consumer Duty?
  2. What does the new Principle 12 say?
  3. Are the Individual Conduct Rules changing?
  4. What could deliver good outcomes for retail customers?
  5. Where can I find out more?
  • Audience

    All staff covered by the FCA Consumer Duty

  • Duration

    Up to 5 mins

  • Assessment


Technical Specifications


SCORM 2004 (3rd/4th edition)

Hosting Environment

SCORM 1.2/2004 (3rd/4th edition) compliant LMS platforms including:

  • Moodle
  • Cornerstone
  • SumTotal
  • Saba
  • PeopleFluent LMS (formerly NetDimensions)
Browser Support

Internet Explorer 11
(Pop-up blockers disabled and JavaScript must be enabled)

Learner Environment

Responsive content may be viewed on:

  • Desktop
  • Laptop
  • Tablet device
  • Smartphone

Recommended connection speed 512 KBPS

Please request a free trial if you would like to review the course. If you would like to purchase 20 licenses or more or wish to be invoiced for your purchase, please get in touch and one of the team will help. Contact leoacademy@leolearning.com.

We use cookies to give you the best website experience possible, and by browsing our website you consent to this use. Non-essential cookies are currently blocked, but certain functionality on this website won't work without them. For full site access, please accept these cookies below. To reset your cookie settings, please see our privacy and cookie policy page.