Strategy That Delivers Business Change Through Learning
Your organization faces rapid change. Globalization, speed, and complexity present unique challenges that impact your entire business.
To adapt, you need a radical and forward-thinking strategy for learning, knowledge, and performance management. A learning transformation strategy is a key part of your digital transformation program.
The LEO Transformation Model distills our expertise into a holistic and practical process that can drive your business change through innovative learning. We’ll equip you with the tools and support you need to stay ahead of the curve.
What Is Learning Transformation?
Learning transformation means moving from a training mindset to a continuous culture of learning that drives behavior change over time.
Learning transformation is underpinned by the creation of a cohesive network of people, processes, content, and systems. These are the crucial elements that will support and embed a powerful strategy for long-term change.
This continuous process must carefully balance your learner and business needs. To successfully transform, you’ll also need to adapt your learning as quickly as your business evolves, using measurement and data to inform your evolution at every step.
I can’t tell you how much you’ve helped us. Your method and work have far exceeded our expectations. The strategy gained universal approval here, right up to the board level.
Our Framework Drives Your Learning Transformation
Developed over 30 years, our model brings together our strategic design, development and implementation, evaluation, and data and analytics methodologies.
Our model blends together the key ingredients for success:
- A balance of learner and business needs
- An optimal mix of best practices in strategic thinking, technology and content
- Growth, delivery and evolution based on data.
Each step of our model includes the tried and tested activities that have underpinned our successful digital learning implementations in almost every sector, globally.
It was very useful to understand how far we have come so quickly on the path of a mature learning organization… and also to be able to clarify where we still need to improve.
Strategic Design That Shapes Your Journey
The upper half of our model delivers our strategic design methodology, taking you from your vision to a practical output for implementation.
Implementation and Transformation
The lower half of our model takes the outputs of strategic design into implementation,and focuses on continued decision-making, improvement, and change that will form the basis of genuine transformation.
These steps move you into a continuous improvement process that is the basis for genuine transformation.
Inquire - Exploring Your Learning Environment
Our Inquire process develops a deep understanding of all aspects of your current learning environment and needs.
We look at everything from your technologies and content, to behaviors and culture. We combine this with your strategic, organizational goals and challenges to set the context of your requirements.
Our tried and tested methods may include:
- Learning Maturity Benchmarking
- Training Needs Analysis and Curriculum Mapping
- Audience Analysis
- Capability Mapping
- Content and UX Audits
Design - Collaborative Thinking for Clear Vision
This is where we collaborate and explore using our innovation-led sessions. We use a variety of techniques to uncover different insights, all of which feed into your solution.
Who? LEO Learning experts and facilitators work closely with your stakeholders, subject matter experts and audiences.
Why? We take you on a journey of divergent exploration that explores options with an open mind. We then iterate and refine to create an actionable solution. We often take a Divergent/Convergent approach as we work together.
How? Our design process is highly collaborative. We engage, facilitate, create/assimilate, and share using highly visual techniques.
Our methods may include:
Activate - How Do I Deliver This Vision?
This is where we package your strategy for fast and effective implementation.
We also understand getting buy-in from the wider business can be a challenge. We’ll arm you with everything you need to make a compelling case.
Your strategy may need to be presented, cascaded or reviewed to be approved. We’ll support you every step of the way. We’ll provide you with rich, clear visuals that articulate your vision and help you sway your crucial stakeholders.
Outputs Tailored to Your Needs
The outputs of your strategic thinking need to be clear, actionable, fit-for-audience and practical. We focus on checklists, templates, and exemplars where appropriate.
Outputs may include:
- Process designs
Implement - Bringing Your Learning Strategy to Life
This is where we start to transform your learning ecosystem in practice. We implement the components, assets, media, blends and tools that will bring your vision to life.
Our breadth of content design and delivery skills include:
Evaluate - Using Data to Inform Your Learning Transformation
This is where you’ll evaluate how your learning is performing, and build the foundations of your decision-making.
Using learner data, you can measure their activities against the goals set in the ‘Inquire’ and ‘Design’ stages. You can see if your learners are on track to support your business goals—and adjust your trajectory if not.
Data and measurement is your L&D team’s best friend. It informs, validates and provides confidence in your decision-making. As you iterate to find the most effective way to drive behavioral change, your learner journey and efficiency will improve.
Data-informed decisions are intrinsic to everything you do in the future. That’s why we make sure measurement is embedded into every step of your learning transformation journey. You’ll be confident in analyzing and reporting on learner data at every step.
Sustain - Adopting a Continuous Improvement Mindset
This is the stage that is often overlooked, but is truly key to sustaining the iterative mindset that learning transformation requires.
Taking the insights gained from the evaluation stage, ‘Sustain’ is a highly practical step to continued success. Learning pathways will be improved, tools and content streamlined for growth, and next steps will be roadmapped.
Here we see if your original learner goals are still aligned with strategy. How do they need to adjust? Have the goalposts shifted? Our models adapt as your business and learning needs evolve.
This is where we complete the full circle in our model. With clarity of vision and lessons learned, you’re now ready to take the next important steps on your transformation journey.