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Customer satisfaction is a key focus for retail organizations, but what about staff satisfaction? By bringing the focus internally instead of only externally, you can not only create real business transformation but bring your customer experience to life, too.
In this webinar with LEO Learning Account Director, Sophie Ryde, and Jane Daly, Head of Strategic Insights at Towards Maturity, we take a look at some of the challenge areas that the retail sector faces (onboarding and induction, leadership development and apprenticeships) and why blended learning programs are perfectly suited to help.
Watch and discover:
- How blends can help retail organizations
- The unique needs of retail learners
- How content curation can improve the learner experience
- How to measure the impact of learning effectively