Most training is commissioned with a specific organisational goal in mind, be that to prevent workplace accidents, improve efficiency or furnish workers with new skills. However, the required outcomes aren’t always clearly defined at the outset and it can be difficult to be sure how much difference training has made.
Evaluation allows the organisation to find out to what extend a particular training initiative has met its target. As a process, evaluation needs to be carried out in tandem with training design.
In this white paper, we outline the industry standard Kirkpatrick and Phillips evaluation models, introduce the newer Brinkerhoff Success Case methodology and cover various methods for data collection in order to aid you in better evaluating e-learning.