Webinar recording: How blended learning can alleviate challenges in the retail sector
Customer satisfaction is a key focus for retail organisations, but what about staff satisfaction? By bringing the focus internally instead of only externally, you can not only create real business transformation but bring your customer experience to life, too.
In this webinar with LEO Account Director, Sophie Ryde, and Jane Daly, Head of Strategic Insights at Towards Maturity, we take a look at some of the challenge areas that the retail sector faces (onboarding and induction, leadership development and apprenticeships) and why blended learning programmes are perfectly suited to help.
Watch and discover:
- How blends can help retail organisations
- The unique needs of retail learners
- How content curation can improve learner experience
- How to measure the impact of learning effectively